At Daleswheel Yorkshire Cheese Couriers, your personal information is handled with care and respect. This Privacy Brief sets out how we collect, use, and protect your data in accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
When you place an order or contact us, we collect only the details required to complete your request: your name, delivery address, phone number, email, and optional order notes. If you choose to subscribe to updates or promotions, we store only the information you provide voluntarily.
We use your information to process deliveries, respond to messages, and provide relevant updates regarding your orders. Occasionally, we may send a service-related notice (for example, about delivery windows or product availability). We never sell or share personal data with unrelated third parties.
All personal information is stored securely on UK-based servers managed by GDPR-compliant providers. Access is restricted to authorised team members who require the information to fulfil orders. Our systems are reviewed regularly to ensure compliance and prevent misuse or unauthorised access.
Under UK GDPR, you have the right to access, correct, restrict, or erase your personal data. You may also withdraw consent to marketing at any time. To make such a request, please email us at [email protected].
We retain customer data only as long as necessary to provide services, meet legal obligations, or resolve disputes. Transactional records are held securely for accounting purposes before being permanently deleted.
We use limited cookies and anonymous analytics to understand website performance. For full details, please refer to our Cookie Policy.
We use a small set of cookies to remember your choices and to measure visits in aggregate. Read details in Cookie Policy and choose below.